Support
Shipping, tracking & returns
Bottom line up front
Neuro Genica orders ship within one business day from the US. Average delivery is 3 to 6 business days. The 6-bottle plan ships free; the 2 and 3-bottle plans add a flat $9.95. Returns are covered by the 60-day guarantee.
Processing and delivery
Orders placed on this portal are processed within one business day. Once your Neuro Genica ships, standard US delivery takes about 3 to 6 business days depending on your location. You will receive a tracking link by email as soon as the label is created.
Shipping costs
- 6-bottle plan: free US shipping.
- 2 and 3-bottle plans: flat $9.95 US shipping.
- All orders ship from the authorized 2026 batch.
Tracking your order
Use the tracking link in your shipping confirmation email. If it has been more than two business days and you have not received that email, check your spam folder, then contact orders@neurogenicaofficial.com with your order number.
Returns and refunds
Every order is backed by our 60-day money-back guarantee. To start a return, email us within 60 days of delivery and we will send simple instructions. Refunds are issued to your original payment method, typically within three to five business days of receipt. See the refund policy for full details.
Availability
Neuro Genica currently ships within the United States. For questions about other locations, contact support before ordering.
Contact support Order Neuro Genica
Last updated: June 2026